Have your product serviced with genuine parts by us or bring it in to our service centre. All replacement parts are governed by replacement parts warranty.
All repairs include the checking of all functions and replacement/adjustment of any parts necessary. Products are thoroughly calibrated, cleaned and tested until they meet factory specifications and are certified fully functional. All tools and jigs being used by our service team are being approved by manufacturer.
Our Service Representative will provide you with an estimate as well as service options for your repair. Actual repair cost may change after the product is inspected by a technician.
| Preventive Maintenance Plan A One time Preventive Maintenance which includes among other functions, inspection of entire instrument, cleaning of all exposed areas, cleaning of lenses, prisms, filters, mirrors, minor repairs, adjustment of scope and lamps. Parts not included and only with customer approval. |
| Preventive Maintenance Plan B Yearly maintenance contract involving job description as described in Preventive Maintenance Plan A, plus: Complete maintenance for 1 full year, to include interim adjustments and cleaning as needed, and repairs to entire instrument itself. Parts are at additional cost and only with customer approval. |
| Special Customized Plan We offers full coverage plans for large organizations. We keep a database for our customers with an inventory of equipment showing location, accessories and history. Call for details. Our technical service team will work with you to meet your needs. |
| Anti Fungus Treatment Anti-fungus treatment helps protect optical parts from fungus grow even in high humidity. Anti-Fungus re-treatment service is available, please consult our service engineer for details. |
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